Disclaimer for “Maison Frost” & Herbarium Membersclub
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us through our contact page at maisonfrost.com/contact
Disclaimers for “Maison Frost” & Herbarium Membersclub
All the information you find on https://www.maisonfrost.com and our SoMe profiles – is published in good faith and for general information and entertainment purposes only. “Maison Frost & Herbarium” does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on our websites or related SoMe sites by (Maison Frost & Herbarium), is strictly at your own risk. “Maison Frost &Herbarium” will not be liable for any losses and/or damages in connection with the use of our websites, products and the information provided. Always consult your doctor/general practitioner before using any advice or making changes to your diet, physical or mental health regime.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.
Consent
By using our websites to read or order through it, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
Privacy Policy
“Maison Frost” take pride in making data security a priority. It’s important to us that you can browse and use our site safely and with confidentiality. This Privacy Policy establishes clear instructions for Maison Frost’s way of processing your personal data. The following explains how we use the personal data which you provide and give when visiting our website/blog/shop/SoMe and when using the various services on our website. The Privacy Policy may be changed without notice, and the most recent version will always be available on our website.
Data collection
When using our website or services we sometimes collect data about you. The personal data which we collect may be your name, email address, delivery address, phone number and similar identification details, information about an online purchase and about your navigation on the website. Maison Frost will never sell or pass on your personal data/information, just like your data never will be stored without your consent.
“Maison Frost” will only collect and use data for the purposes enlisted below and solely those:
When you sign up as a user or customer at “Maison Frost”. The purpose of the collection is to manage your user/customer information, to ease your ordering or user experience.
When you sign up for the Maison Frost newsletter. Where the purpose is to be able to send you our newsletter.
When buying goods online on www.maisonfrost.com. The sole purpose of the data collection is the execution of your order and accounting purposes.
When you buy goods on www.maisonfrost.com and ask for shipping, we will need to pass on your personal data like name, address, e-mail or phone number to the carrier used by “Maison Frost”.
When you browse on www.maisonfrost.com, cookies might track how you use the website. These tracked data do not contain any personal data and are solely used to improve our website and the user experience. You can read more about this in our Cookie Policy.
In certain circumstances and according to legislation, it may be necessary to pass on information to public authorities or the police e.g. in case of suspicion of credit card fraud.
Data erasure
We erase your personal data when we no longer need to process them, which solely is to fulfil the purposes stated in the data collection section listed above.
No personal data necessary to manage the customer relationship will be erased. Purchasing data will be erased following 5 years + the current year.
When unsubscribing from newsletters, you will be unsubscribed immediately.
Cookies
We use cookies on our website. More information about the use of cookies is available in our Cookie Policy
below.
GDPR
According to the General Data Protection Regulation, you have a number of rights in relation to our processing of data about you. Please contact us if you would like to exercise your rights.
The right to see data (right of access)
You are entitled to access the data we process about you and a number of other data.
The right of rectification (correction)
You have the right to have incorrect data about you rectified.
The right of erasure
In certain cases, you have the right to have data about you erased prior to our normal, general erasure.
The right to limit processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may only process future data – except for storage – with your consent or for the purpose of the establishment, exercise or defence of legal claims or to protect a person or important public interests.
The right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing.
The right to transmit data (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have your personal data transmitted from one data controller to another without hindrance.
You can read more about GDPR here https://gdpr.eu/what-is-gdpr/
Revoke consent
You may revoke your consent of use of your personal data provided, at any time. We will then erase your data unless we can continue the processing on a different basis. If you would like to revoke your consent, please contact us at www.maisonfrost.com/contact
Links etc.
Our website may contain links to other websites or SoMe profiles. We are not responsible for the content of other companies’ websites or their practice in connection with the collection of personal data. When you visit other websites, you are encouraged to read the owner’s policy on the protection of personal data and other relevant policies.
Change your data
If you would like for us to update, change or erase personal data which we have registered about you, if you would like access to the personal data processed about you or if you have any questions regarding the above guidelines, please contact us at maisonfrost.com/contact page.
Maison Frost Shop
Our Skin & Hair Therapy Products & Therapeutic Herbal blends are handmade artisan products, made to order.
So, when you place an order in our shop it’s a Pre-Order (unless we have batch surplus available, or when stock is on Sale).
All Pre-orders are collected and will be produced or blended by Belle in due time, Skin & Hair Therapies are made during Belle´s quarterly formulation month which usually is in November, March, June & September. Herbal Blends are produced within a week, if in stock. When all your products have been carefully formulated and packed, you will receive an update in your customer area and by e-mail with shipping information from UPS.
If you have ordered Soap Bars, please remember to let them cure. The curing date is written on your soap by hand if your soap need longer cure time, when dispatched.
Orders are dispatched when all items are produced and collected, and not before.
MINIMUM ORDER 50€
Since we run a hobby/micro Artisan production we are not able to accept online orders below 50 euros ex. shipping. Since these orders are simply too expensive to process for us. Whenever you place an order, we pay 2-6% of the transaction amount to the payment provider, and we pay 3-6 euros on top of the customer provided shipping fee, to ship your order. Which makes it impossible for us to process orders below 50€. If an order is below 50 euros it will automatically be declined during checkout, your cart will simply not go through.
REFUNDS & RETURNS (Made 2 Order & Artisan Products):
Since we only sell handmade artisan products, made to order, we do not offer refunds or returns for these. If you receive a damaged order we will contact the shipping company and sort it out. If you have questions regarding your product or any type of reclamation, please do not hesitate to contact us, we will find a solution, we will always do our very best to accommodate you and offer you premium service, please just contact us here.
PRODUCT DISCLAIMER
Our products are handmade of the cleanest high quality raw materials. However we cannot promise that they will fit your skin, hair or body type. There is no size fits all when it comes to skin/haircare/food and herbal remedies, and we do not make any claims or warranties of that either. Any action you take using our products, is strictly at your own risk and responsibility. “Maison Frost” will not be liable for any losses and/or damages in connection with the use of our products and the information we share You must always consult your doctor before using new products, taking advice or making changes to your physical or mental health regime. None of the statements on this website or in the Herbarium Club have been evaluated by the Food & Drug Administration, None of our products are intended to diagnose, treat, prevent or cure any disease. Please always patch test before using any of our products!
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